Distribution Cycle

Notes Distribution Cycle

Members of the public and businesses deposit their notes with banks either over the counter at bank branches or through the banks’ cash deposit machines.

The banks will either recirculate the notes (after authenticating and checking their fitness for circulation) or return them to the Monetary Authority of Singapore (MAS).  For $2 and $5 notes, banks will deposit them via Certis Cisco Secure Logistics Pte Ltd (CSL), which is appointed by MAS to manage the $2 and $5 notes. The notes returned by banks will be processed, which includes counting, authenticating and fitness sorting. Processed good notes will be repacked and stored for re-issue to the banks.

When banks require notes to meet demand from the public and businesses, they will indent the required notes from MAS or CSL, and thereafter, distribute the notes to their respective branches or Automated Teller Machines (ATMs) to facilitate withdrawals by the general public and businesses.

 

 

Coins Distribution Cycle

 

Similar to notes, members of the public and businesses deposit their coins with banks either over the counter at bank branches or through the banks’ coin deposit machines. They can also deposit their coins with MAS’ appointed Circulation Coins Operator and Manager (CCOM), Certis CISCO Secure Logistics Pte Ltd. Certis CISCO has four designated locations for coin deposits:

(i)            31 Jurong Port Road, #03-25 Jurong Logistics Hub, Singapore 619115

Operating hours:

Monday to Friday from 0800hrs to 1700hrs, excluding public holidays

 

(ii)           20 Jalan Afifi, Certis CISCO Centre 2, Level 1, Singapore 409179

Operating hours:

Monday to Saturday from 0900hrs to 2100hrs

Sunday & Public Holidays from 0900hrs to 1800hrs

 

(iii)          3791 Jalan Bukit Merah, #01-10 E-Centre @ Redhill, Singapore 159471

Operating hours:

Monday to Saturday from 0900hrs to 2100hrs

Sunday & Public Holidays from 0900hrs to 1800hrs

  

(iv)         134 Jurong Gateway Road, #02-311, Singapore 600134

Operating hours:

Monday to Saturday from 0900hrs to 2100hrs

Sunday & Public Holidays from 0900hrs to 1800hrs

 

For more information, please contact:

Tel: 68730524

Email: csl_ccom@certissecurity.com 

 

Coin deposits at locations (ii), (iii) and (iv) can only be made via self-service coin deposit machines located within the premises. Certis CISCO’s self-service coin deposit machines accept only the second and third series circulation coins. Hence, first series circulation coins can be deposited over the bank counters or at Certis CISCO’s operating location at Jurong Port Road. Deposits made at banks are subject to the banks’ policy on deposit fees.  Please refer to the table below for the coin deposit fee at Certis.

Type of Coins

Fee

First Series coins (all denominations)

Waived

Second Series 1-cent and 5-cent coins

Third Series 5-cent coins

Singapore commemorative/numismatic coins

Second Series coins (10-cent, 20-cent, 50-cent and 1-dollar)

S$3.50 per 1,000 pieces

Third Series coins (10-cent, 20-cent, 50-cent and 1-dollar)

 

The banks will either recirculate the coins (after authenticating and checking their fitness for circulation) or return them to MAS via CCOM. CCOM will process (i.e. count, authenticate and fitness sort) the coins returned by the banks, together with the coins deposited by members of the public and businesses with CCOM.  Processed good coins will be repacked and stored for re-issue to the banks.

When banks require coins to meet demand from the public and businesses, they will indent the required amount from MAS via CCOM. Banks will then distribute the coins to their respective branches to facilitate withdrawals by the general public and businesses.

Last Modified on 14/02/2019