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Hotlines for Relevant Financial Institutions

Financial
Institution

Contact Officer

Tel

Fax 

Email

RBS N.V.

Ms Joys Tan, Manager, Service Quality

6518-6032

 

Joys.Tan@rbs.com

CIMB GK Securities 

Ms Christina Tay,
Client Services

6232-5654/
6232-5655/
6232-5656

6323-1176

clientservices.sg@cimb.com

DBS

Ms Rena Leong
Assistant Vice President, Total Quality Customer Care and Feedback Management  

6878-9889

6534-4077

 

yanghuang@dbs.com
copy to customerservice@dbs.com

 

Investor Care Centre           
(Note:  Only for queries related to High Notes 5 & High Notes 2)

1800-220-1111  

yanghuang@dbs.com
copy to customerservice@dbs.com

DBS Vickers Ms Vivien Wong, Assistant Vice President, Client Services 6398-7185 6226-1126 Feedback@dbsvickers.com

DMG & Partners Securities 

Mr Low Yeow Boon,
Business Development

6538-3773

6533-1957

yeow-boon.low@dmgaps.com.sg

Hong Leong Finance Limited Ms Sandra Seah
Vice President,
Head, Customer Service Centre
6579-6777 6227-9963 customerservice@hlf.com.sg

Maybank

Ms Amy Poon, Head, Customer Experience Management

 

 

Customer Care Centre

6550-7654

    

cem@maybank.com.sg

Kim Eng Securities 

Ms Chua Puay Gee,
Head of Customer Services Dept 

6231-6688

6226-3682

feedback@kimeng.com

For product enquiries and status updates - Equity Derivatives & Structured Products team

6226-0300

 

 

OCBC Securities

Ms Chua Bee Hong,
Customer Service

6531-9603

 

cs@ocbcsec.com

Mr Benson Lim,
Customer Service

6531-9603

 

cs@ocbcsec.com

Ms Tamarai Ramachandran,
Customer Service

6531-9693

 

tamarai@ocbcsec.com

Phillip Securities

Mr Steve Ng,
Manager, Customer Care

6531-1717

 

nghs@phillip.com.sg

Ms Yvonne Goh,
Customer Care

6535-3685

6533-1475

customercare@phillip.com.sg

RHB Bank Berhad

Mr Christopher Seow Hoong Wah,
Product Manager, Consumer Banking

6320-0616

6224-9346

christopher_seow@rhbbank.com.sg

Mr Matthew Tong Ka-Wai,
Head of Sales, Consumer Banking

6320-0252

6224-9346

matthew_tong@rhbbank.com.sg

Standard Chartered Mr Wayne Teo, Manager, Customer Experience Management 6427-5524 6782-5748 Wayne.Teo@sc.com
Mr Merrick Teo
Senior Manager, Customer Experience Management
6507-4794 6782-5748 Merrick.Teo@sc.com
Ms Aileen Ong
Head, Customer Experience Management
6331-2628 6782-5748 aileen.ong@sc.com

UOB Kay Hian

Mr Daniel Seah,
Senior Officer

6536-9338

6535-5327

enquiry@uobkayhian.com

Ms Sheena Chen,
Officer

6536-9338

6535-5327

enquiry@uobkayhian.com

For queries on the Lehman Minibond Programme:

  • You can contact the FI whom you bought the notes from or the trustee (HSBC Institutional Trust Services Singapore) at Tel: 6216 7449.
  • You can also refer to the Frequently Asked Questions on Minibond Notes at www.hsbc.com.sg.

For queries on the Morgan Stanley Pinnacle Series 1, 3, 6, 7, 9 or 10 Notes:

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Last modified on 15/6/2010