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Hotlines for Relevant Financial Institutions

Financial
Institution

Contact Officer

Tel

Fax 

Email

ABN Amro

Ms Fionne Tan,
Head of Service Quality

6518-7126

 

sg.service.quality@sg.abnamro.com

DBS

Ms Ho Jin En,
Assistant Vice President, Customer Care and Feedback Manager  

6878-8387

6534-4077

 

jinen@dbs.com,
copy to investorcare@dbs.com

 

Investor Care Centre (for queries related to High Notes 5 & 2 only)

1800-220-1111  

investorcare@dbs.com

CIMB GK Securities 

Ms Christina Tay,
Client Services

6232-5654/
6232-5655/
6232-5656

6323-1176

clientservices.sg@cimb.com

DMG & Partners Securities 

Mr Low Yeow Boon,
Business Development

6538-3773

6533-1957

yeow-boon.low@dmgaps.com.sg

Hong Leong Finance

For Lehman Minibond notes:

 

Mr James Ng,
Head of Customer Care Centre

6415-9241

6324-6716

carecentre@hlf.com.sg

For Morgan Stanley Pinnacle notes:

 

Ms Sandra Seah

Vice President,

Pinnacle Notes Care Centre

 

6222-7262

6415-2788

 

PNcarecentre@hlf.com.sg

 

 

Maybank

Ms Amy Poon, Head, Customer Experience Management

 

 

Customer Care Centre

6550-7654

    

cem@maybank.com.sg

Kim Eng Securities 

Ms Chua Puay Gee,
Head of Customer Services Dept 

6231-6688

6226-3682

feedback@kimeng.com

For product enquiries and status updates - Equity Derivatives & Structured Products team

6226-0300

 

 

OCBC Securities

Ms Chua Bee Hong,
Customer Service

6531-9603

 

cs@ocbcsec.com

Mr Benson Lim,
Customer Service

6531-9603

 

cs@ocbcsec.com

Ms Tamarai Ramachandran,
Customer Service

6531-9693

 

tamarai@ocbcsec.com

Phillip Securities

Mr Steve Ng,
Manager, Customer Care

6531-1717

 

nghs@phillip.com.sg

Ms Yvonne Goh,
Customer Care

6535-3685

6533-1475

customercare@phillip.com.sg

UOB Kay Hian

Mr Daniel Seah,
Senior Officer

6536-9338

6535-5327

enquiry@uobkayhian.com

Ms Sheena Chen,
Officer

6536-9338

6535-5327

enquiry@uobkayhian.com

For queries on the Lehman Minibond Programme:

  • You can contact the FI whom you bought the notes from or the trustee (HSBC Institutional Trust Services Singapore) at Tel: 6216 7449.
  • You can also refer to the Frequently Asked Questions on Minibond Notes at www.hsbc.com.sg.

For queries on the Morgan Stanley Pinnacle Series 9 and 10 Notes:

 

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Last modified on 6/2/2009