Latest Publications

View All Publications
  • Monographs/Information Papers
    Published Date: 20 October 2026

    Information Paper on Complaints Management Practices

    MAS conducted thematic inspections of the complaints management practices of selected banks and insurers. The inspections assessed how the institutions have implemented measures to achieve fair dealing outcomes in the handling of retail customer complaints. The information paper sets out MAS’ key observations from the inspections, including sound practices and areas where the institutions should strengthen their complaints management frameworks.

  • Consultations
    Published Date: 16 October 2026

    Consultation on Expanding FIDReC Membership to Payment Service Providers

    The Monetary Authority of Singapore (MAS) invite comments from industry stakeholders and members of the public on the proposal to require all Major Payment Institution (MPI) and Standard Payment Institution (SPI) licensees, and MAS-regulated stablecoin issuer licensees after MAS' stablecoin regulatory framework comes...

    Consultation number:
    P017-2026
    Start date:
    16 October 2026
    Closing date:
    30 November 2026

Upcoming Releases

View All

MAS releases regular policy statements, publications and statistics on a weekly, monthly and quarterly basis.

Upcoming Releases Image

Our Key Functions

mas-judge

Maintaining a Robust, Resilient and Trusted Financial Centre

Explore further
mas-innovation

Developing an Innovative and Inclusive Financial Centre

Explore further

Our Related Sites