Contact Us

You can send us your question or feedback, or report a problem you have with your financial institution by using the respective forms.

Write to Us

Select your reason for contacting us so that we can serve you better.

I want to leave feedback or give suggestions with regard to MAS’ service quality or website

MAS is committed to continually improve our services and processes.

For suggestions on improving MAS' services:

  • Write to us via the general enquiries and feedback form  to share feedback about MAS' service standards.
  • Call the Quality Service Manager at toll-free line 1800-2258128 (Mondays to Fridays, 8.30am to 5.30pm, excluding Public Holidays).

To make an enquiry on MAS' policies or any other MAS-related matters:

We strive to provide helpful information and respond to queries and licensing applications in a timely manner. Learn about the service standards you can expect from us.

I want to enquire about Singapore Government Securities (SGS) and the Singapore Savings Bonds (SSB)

You can log in to My Savings Bonds portal to view all your Savings Bonds holdings, track interest payments and compare interest rates.

For questions on Savings Bonds, SGS bonds, T-bills and MAS bills:

If your questions are related to:

  • Central Depository (CDP) account and Savings Bonds holdings, please contact:
    CDP at 65357511 or asksgx@sgx.com .
I want to raise a dispute against a financial institution

Financial institutions regulated by MAS have processes to resolve consumer disputes. If you have a dispute with a financial institution, please contact the financial institution directly. You may also refer to our frequently asked questions for more information on how you can resolve your dispute with your financial institution.

I want to file a report for regulatory breach or misconduct

As a financial services sector regulator, MAS supervises financial institutions for compliance with MAS’ laws and regulatory instruments. You should only file a report with MAS if you suspect that a financial institution or its representative has committed a regulatory breach or misconduct. 

To report a regulatory breach to MAS, please refer to our frequently asked questions on filing a report with MAS.

I want to report suspected scams

MAS advises the public to be alert and wary of unsolicited phone calls, letters, emails, SMSes, WhatsApp and Telegram chats etc. offering deals that seem too good to be true, appear to come from well-known institutions, request personal information or give instructions to transfer funds to a third party account. Such correspondence are typically scams intended to defraud. Please note that MAS does not hold funds belonging to individuals nor collect fees of any nature from the general public. MAS will also not ask members of the public for personal banking information or security login credentials.

If you encounter any suspected scams involving MAS, please DO NOT transfer any funds, and report the matter to MAS via the general enquiries and feedback form. For impersonation scams involving institutions regulated by MAS or phishing scams, please make a police report via the Police Hotline at 1800-255-0000, or submit it online at www.police.gov.sg/iwitness

I want to submit a whistleblowing report against an MAS employee
MAS whistleblowing provides a channel for individuals to report any observed misconduct or improprieties that are committed by MAS’ staff.

You can submit a whistleblowing report using the Deloitte whistleblowing channel

This independent channel seeks to provide reassurance to whistleblowers that they will not be subject to any discrimination, retaliation or harassment.

Alternatively, you can email your concern to MAS@tipoffs.com.sg  that is managed by Deloitte. 

I am a reporter and I would like to contact MAS about media-related matters

Please email us at press_officer@mas.gov.sg .

Get in Touch

Singapore

10 Shenton Way, MAS Building
Singapore 079117

New York

MAS New York Representative Office

17 State Street
35th Floor, Unit 3530
New York 10004

Tel : +1 212 809 1900
Email: newyorkrep@mas.gov.sg

London

MAS London Representative Office

1st floor Old Change House
128 Queen Victoria Street
London EC4V 4BJ

Tel: +44 (0)20 7332 6300
Email: londonrep@mas.gov.sg

Beijing

MAS Beijing Representative Office

Level 15, Units 10 to 14 China World Office 1
1 Jianguomenwai Avenue, Chaoyang District
Beijing 100004
中国北京市朝阳区建国门外大街1号
国贸写字楼1座15-10到15-14室  
北京100004

Tel: + 86 (10) 6505 0650
Fax: + 86 (10) 6505 1135
Email: chinarep@mas.gov.sg

Shanghai

MAS Shanghai Representative Office

Floor 24, Unit 06B, Jin Mao Tower 
88 Century Boulevard Pudong New District 
Shanghai 200121 
中国上海市浦东新区世纪大道88号 
金茂大厦办公楼24层06B单元
上海200121

Tel: +86 (21) 6162 5811
Email: chinarep@mas.gov.sg