Refund for Mutilated Notes & Coins

Mutilated notes and coins command no value. The award of value for any mutilated note and coin is an act of grace under the Currency Act. Mutilated notes and coins may be exchanged at any branch of the commercial banks in Singapore.

The banks are empowered to assess and give value to the mutilated notes and coins in accordance with the Board's guidelines.

The guidelines on assessment and award of mutilated notes are as follows :
(For Portrait Series)

1. There are 2 sets of 9 serial number. Eg. OAA123456. Every number or letter is counted as one for the Portrait series. There must be at least 5 full numbers/letters before each set of serial number is considered as half value. Eg. OAA12 is half value. OAA I is no value.
2. No value for intentionally scratched Kinegram.
3. No value for wilful removal of Kinegram.
4. No value for wilful disfigurement of the Portrait.
5. No value for specimen notes (the serial numbers of specimen notes are printed in red)

 
(For Orchid, Bird and Ship Series Notes)
Generally, if the notes have not been illegally tampered with, they are given full value if both sets of serial numbers are intact and half value if only one set of serial numbers is intact. The serial number is considered to be intact if at least four out of the seven digits appear in full. The prefix is to be treated as one digit.

The assessment for dirty and damaged coins shall be :

1. No value for cut, chipped or holed coins.
2. No value for warped or dented coins.
3. No value for defaced or split coins.