ENHANCING OPERATIONAL CAPABILITIES AND RESILIENCE

Business Continuity Management

In July 2008, MAS completed the second phase of the two-phase internal flu pandemic exercise, Exercise Kingfisher II. This exercise helped enhance our flu pandemic preparedness, in areas such as staff welfare, resource management, currency issuance and management, essential financial services, as well as regulatory responses and expectations. We also conducted a notification exercise to familiarise all staff on MAS' crisis management notification process, as well as executed a crisis management operations centre exercise to ensure that relevant staff were familiar with the standard operating procedures.

In addition, we enhanced our Crisis Management Information Portal for more efficient information sharing and communication for normal operations and crisis situations, with the addition of several electronic services and enhancements. MAS also launched the Enterprise-wide Staff Movement System to facilitate staff accounting and redeployment of staff due to casualty and absenteeism during a crisis.