Media Releases
Published Date: 13 September 2019

Online Application for Exchange of Singapore Bicentennial $20 Commemorative Note

Singapore, 16 September 2019… The Monetary Authority of Singapore (MAS) announced today that it is launching an online application service for an additional two million pieces of the Singapore Bicentennial $20 commemorative notes. The online application at go.gov.sg/mas will run for four weeks, from today until 13 October 2019. Successful applicants will be notified by 3 November 2019, and will be able to exchange for the notes at face value from early November 2019.  Applicants will be assured of obtaining the note during the exchange period and there is no need to rush to queue.

Application for Notes

2     The application is open to Singapore citizens and permanent residents (PRs) only.  Each applicant can apply for up to 10 notes. Depending on the response, applicants may not receive the full number of notes they apply for. If demand is very strong, MAS will try to allocate at least one note to every applicant in order to give all applicants an opportunity to obtain the note, with priority given to Pioneer and Merdeka Generation applicants.

3     Applications can only be submitted via the online portal located at go.gov.sg/mas . Each applicant will be required to indicate his or her NRIC/birth certificate number and mobile number for verification and notification purposes. Applicants will need to select the number of notes to be exchanged, as well as their preferred bank and branch to exchange for the notes from any of the nine major retail banks listed in Annex A.

4     Applicants who do not have computer or internet access can seek assistance at the Citizen Connect Centres at 25 Community Clubs/Centres (CC) listed in Annex B and Our Tampines Hub.  Those with internet access on their mobile devices but require help with the application can approach any of the 108 CCs for assistance.

Exchange of Notes

5     Successful applicants will have to exchange the notes within the two-week period starting early November. The exact date will be announced later. They will only be able to make the exchange at the bank branch selected in the online application form, as the notes will be distributed to bank branches according to the allocation results. Successful applicants who are unable to exchange the notes in person can provide a copy of their NRIC or birth certificate to another person to make the exchange on their behalf. 

6     Remaining notes after the exchange period will be made available for the general public to exchange. No online application is necessary for the exchange of the remaining notes.  For more information on the online application process, please refer to Annex C.

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About the online application system

The online application system was developed in collaboration with GovTech and based on the FormSG platform. To enhance data protection, GovTech has built in strong security safeguards such as end-to-end encryption of form submissions to prevent sensitive data leak.