This Information Paper provides guidance to financial advisers on sound principles in key areas of their disciplinary action (DA) framework. This helps to achieve more consistent outcomes in their application of DA and to raise standards among financial advisers through sharing of good practices.

MAS and the Association of Banks in Singapore (ABS) jointly issued a Study to enhance the resilience of future workplaces of financial institutions (FIs) in Singapore. The Study involved a consortium of consultants with experience in redesign of workplaces, as well as a multi-disciplinary expert panel to provide views on infectious disease management and workplace safety. The Study sets out good practices and recommendations for FIs to review and redesign their workplaces, to better support the well-being and safety of their employees and enhance workplace resilience to future pandemics.

MAS and The Association of Banks in Singapore jointly issued a paper on managing new risks that could emerge from extensive remote working arrangements adopted by financial institutions (FIs) amid the COVID-19 pandemic. The paper, “Risk Management and Operational Resilience in a Remote Working Environment” highlights possible risks to FIs in the areas of operations, technology and information security, fraud and staff misconduct, and legal and regulatory risks. It also examines the impact on people and culture that may be brought about by remote working. The paper suggests key risk management actions and examples of mitigating controls that FIs should benchmark themselves against.