Published Date: 11 December 2023

Guidelines on Outsourcing (Financial Institutions other than Banks)

Guidelines on risk management practices pertaining to the management of outsourcing arrangements for Financial Institutions other than Banks.

These guidelines are effective on 11 December 2024 and apply to all financial institutions (with the exception of banks and merchant banks) in Singapore, and set out MAS’ expectations of an institution that has entered into any outsourcing agreement or is planning to outsource its business activities to a service provider.

Please note that guidance specific to outsourced relevant services for banks and merchant banks are set out in a separate set of guidelines for banks and merchant banks.