Guidelines on Standards of Conduct for Marketing and Distribution Activities by Financial Institutions [FSG-G02]
These guidelines apply to all financial institutions (FIs) and their representatives in Singapore.
They set out the roles and responsibilities of Board and senior management, and safeguards that FIs should put in place to address market conduct risks when marketing financial products and services to retail customers at retailers and public places.
Related to this Item
-
ConsultationsPublished Date: 25 April 2023
Consultation Paper on Enhancing Safeguards for Proper Conduct of Prospecting Activities at Public Places and Telemarketing
This consultation paper seeks feedback on our proposals to enhance safeguards for proper conduct of prospecting activities at public places and telemarketing, and address conduct risks and issues associated with these activities.
- Consultation number:
- P002-2003
- Start date:
- 25 April 2023
- Closing date:
- 30 June 2023
-
RegulationsLast Revised Date: 29 June 2021
Financial Advisers Regulations
Sets out the licensing, financial and business conduct requirements for financial advisers.
-
Forms and TemplatesPublished Date: 08 October 2018
Form 13 - Risk Disclosure Statement Required to be Furnished and Kept by the Holder of a Capital Markets Services Licence to Trade in Capital Markets Products in respect of Futures and Certain OTC Derivatives Contracts
Risk disclosure statement to be provided by capital markets services licensees, banks, merchant banks and finance companies to retail customers when opening trading accounts to trade in: (i) Futures contracts; (ii) Over-the-counter derivatives contracts of which the underlying is a currency or currency index; and (iii) Spot foreign exchange contracts for the purposes of leveraged foreign exchange trading.
-
RegulationsLast Revised Date: 08 October 2018
Securities and Futures (Licensing And Conduct Of Business) Regulations
Sets out requirements for licensing, representative notification and conduct of business, and criteria for exemptions from licensing.
-
ConsultationsPublished Date: 23 July 2015
Public Consultation on Market Conduct Rules for Marketing and Distribution Arrangements of Financial Institutions at Retailers and Public Places
Proposed safeguards to mitigate market conduct risks posed to consumers arising from financial institutions (FIs)' marketing and distribution activities at retailers and public places. Some proposals include having FIs to conduct regular mystery shopping and site visits and ensuring that any gift offered to customers does not influence the decisions of customers to purchase any financial products and services. MAS also proposed a list of notification requirements for the FIs.
- Consultation number:
- P012 - 2015
- Start date:
- 23 July 2015
- Closing date:
- 24 August 2015
- MAS response date:
- 23 December 2016
-
GuidelinesLast Revised Date: 01 July 2005
Standards of Conduct [IA/II-G01]
Guidance on conduct requirements for insurance brokers and their broking staff.
-
GuidelinesLast Revised Date: 01 July 2005
Market Conduct and Service Standards for Insurance Brokers [IA/II-G02]
Guidance on market conduct and service standards for direct insurance brokers and their broking staff.