Guidelines
Published Date: 22 December 2005

Guidelines on Standards of Conduct for Licensed Trust Companies [TCA-G03]

Sets out expectations for the conduct of licensed trust companies.

These guidelines set out the standards of conduct expected of licensed trust companies, such as:

  • Conducting trust business with integrity.
  • Ensuring the competency of officers and employees.
  • Acting with due care and diligence.
  • Instituting policies, procedures and processes for complaints handling, acceptance of business and compliance with all applicable laws.