Supervisory Expectations

Financial Institutions (FIs) were expected to comply with the transition timelines and adopt the principles on customer engagement. FIs implemented measures and allocated resources needed to achieve a smooth transition.

On 3 April 2023, the UK FCA announced its decision to require LIBOR’s administrator, ICE Benchmark Administration Limited (IBA), to continue the publication of the 1-, 3- and 6-month USD LIBOR settings after 30 June 2023 until 30 September 2024, using an “unrepresentative ‘synthetic’ methodology” (“synthetic USD LIBOR”). Synthetic USD LIBOR will apply to all legacy contracts except cleared derivatives.

 

FIs should not rely on the availability of synthetic USD LIBOR in place of active transition. Any reliance on synthetic USD LIBOR should be temporary, and the bank should have plans to transition away from synthetic USD LIBOR to robust ARRs well ahead of 30 September 2024.

 

Transition Milestones in Singapore

LIBOR
To guide the industry, MAS has developed a set of transition timelines that FIs are expected to adhere to in their benchmark transition plans and execution.

Target timeline LIBOR Currency/Tenor Milestones
By 30 June 2021
Non-USD LIBOR contracts that mature after end-December 2021, excluding JPY LIBOR derivatives contracts Cease issuance of new contracts on non-USD LIBOR (excluding JPY LIBOR derivatives contracts)
- Applies to all new contracts maturing after end-December 2021. Exceptions allowed for risk management of existing positions.

Fallback implementation for new contracts
- All new contracts issued before end-June 2021 should have adequate contractual fallback provisions if contracts are maturing after end-December 2021.
All LIBOR currencies and tenors System readiness
- System readiness to support fallback rates based on alternative reference rates (ARRs) as well as offer products referencing ARRs.
By 30 September 2021
JPY LIBOR derivatives contracts that mature after end-December 2021 Cease issuance of new derivatives contracts on JPY LIBOR
- Applies to all new contracts maturing after end-December 2021. Exceptions allowed for risk management of existing positions.[1]

Fallback implementation for new contracts

- All new contracts issued before end-September 2021 should have adequate contractual fallback provisions if contracts are maturing after end-December 2021.
Non-USD LIBOR contracts that mature after end-December 2021 Fallback implementation and legacy transition
- All outstanding contracts to incorporate adequate contractual fallback provisions or be transitioned to ARRs.

Additionally, FIs should identify contracts that will not be successfully remediated by end-December 2021 as soon as possible. Actions should be taken before end-December 2021 to mitigate the risks and impact from these contracts not transiting in time. Such actions should include appropriate client engagements and agreement to address and mitigate these risks.
By 31 December 2021 USD LIBOR
Cease issuance of new contracts on USD LIBOR
- Applies to all new contracts. Exceptions allowed for risk management of existing positions[1]

Fallback implementation for new contracts
- All new contracts issued before end-December 2021 should have adequate contractual fallback provisions.
SOR and SIBOR
SC-STS had announced timelines on 27 October 2020 and 31 March 2021 to coordinate the financial industry’s shift away from the use of SOR and SIBOR in financial products, and to concurrently accelerate usage of SORA. SC-STS also published on 29 July 2021 a set of recommendations for the transition of legacy SOR contracts , and finalised on 18 July 2022 the key settings of the MAS Recommended Rate (MRR) as well as supplementary guidance for active transition of wholesale market SOR contracts. MAS fully supports SC-STS’s timelines and its industry guidance to prepare for the discontinuation of SOR and SIBOR, which would facilitate a successful transition to a SORA-centred interest rate benchmark regime.
Target timeline Benchmark  Milestones
By 28 February 2021 SORA Domestic Systemically Important Banks (“D-SIBs”) to offer a full-suite of SORA-based products to their customers.
 Test    
By 30 April 2021

SORA 

Non-DSIB banks to offer a full-suite of SORA-based products to their customers. 

SOR All financial institutions and their customers to cease usage of SOR in new loans and securities that mature after 31 December 2021. 
By 30 September 2021 SOR All financial institutions and their customers to cease usage of SOR in new derivatives contracts, except where necessary for risk management and to support the transition from legacy SOR exposures.

Banks should reduce their gross SOR derivatives exposures with other financial institutions to 20% .
SIBOR  All financial institutions and customers to also cease usage of SIBOR in new contracts.
By 31 March 2023 SOR New update as at Jul 22Banks are to ensure reasonable efforts are made to either actively transition out of, or to insert appropriate contractual fallbacks into all SOR contracts maturing after 30 June 2023




Principles of customer engagement

FIs put in place comprehensive communication plans to help their customers with the transition. The potential for disputes and reputational risk was greatly reduced, given the channels available for customers to make enquires and provide feedback. 

To this end, FIs’ communication strategy took into account MAS’ Guidelines on Fair Dealing, and adhered to the following principles:

1. Tailor engagement plans to different customer segments

A successful communication plan takes into account varying levels of financial sophistication and employs appropriate communication channels for different customer segments. FIs should provide clear, relevant, adequate and timely information to customers to raise their awareness of the transition and the economic differences between Inter-bank Offered Rates and ARRs. FIs should also provide clear explanations on the impact of the transition on customers’ contracts and the risks that customers may be exposed to.

2. Provide meaningful options and information to support decision-making 
Where relevant, FIs should present customers with suitable options to transition their existing contracts or introduce adequate fallback provisions. The options should be accompanied by clear and easy to understand information on the implications of each option (including the benefits, costs and risks) to help customers evaluate the suitability of the options to their needs. Additionally, FIs should give customers a reasonable amount of time to evaluate the available options and make informed decisions.
3. Provide adequate customer support channels
FIs should provide customers with effective channels to seek clarification and assistance for contract negotiations. FIs should also ensure that all customer-facing staff are well-trained and equipped with up-to-date information to explain the transition, represent the available options and their implications, and handle enquiries. While FIs should proactively address their customers’ concerns, they should also establish adequate dispute management mechanisms to promptly address complaints and disputes, and provide for fair resolutions that duly consider customers’ interests.

FAQs

The FAQs address MAS' guidance on over-the-counter (OTC) derivatives contracts and more.