Date: For Parliament Sitting on 4 February 2026

Name and Constituency of Member of Parliament

Dr Hamid Razak, West Coast-Jurong West GRC

Question

Dr Hamid Razak: To ask the Prime Minister and Minister for Finance (a) whether the Ministry has data on how many disputes relating to health insurance claims were filed with MAS or the Financial Industry Disputes Resolution Centre (FIDReC) in each of the past three years; (b) what proportion of such disputes were resolved in favour of policyholders; and (c) whether there has been an increase in disputes involving claim rejections, exclusions or post-treatment coverage.

Answer by Mr Alvin Tan, Minister of State, Ministry of Trade and Industry and Ministry of National Development, and Board member of MAS, on behalf of Mr Gan Kim Yong, Deputy Prime Minister and Minister for Trade and Industry, and Chairman of MAS: 

1. I refer the Member to MAS’ response to Mr Liang Eng Hwa and Mr Ng Shi Xuan for the Parliament Sitting on 4 November 2025. 

2. Over the same three-year period of 2022 to 2024, the Financial Industry Disputes Resolution Centre completed an average of 246 annual mediation and adjudication claims related to disputes on insurance claim liability and amounts awarded. Of these, an average of 95 were health insurance claims. Independent assessors ruled in favour of policyholders in 4% of the health insurance claims.