FAQs
FAQs on the Balanced Scorecard (BSC) Framework
Provides guidance to financial advisers on the scope of the BSC framework, including independence of the Independent Sales Audit Unit, reference checks and computation and recovery of remuneration from representatives and supervisors.
Related to this Item
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NoticesLast Revised Date: 29 December 2025
Notice FAA-N20 Requirements for the Remuneration Framework for Representatives and Supervisors ("Balanced Scorecard Framework") and Independent Sales Audit Unit
Requirements on the balanced scorecard framework for representatives and supervisors of financial advisers, and the independent sales audit unit.
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GuidelinesLast Revised Date: 29 December 2025
Guidelines on the Remuneration Framework for Representatives and Supervisors ("Balanced Scorecard Framework"), and Reference Checks [FAA-G14]
Guidelines for financial advisers on the requirements in Notice FAA-N20, which sets out measures for the design and operation of the balanced scorecard framework and independent sales unit.