Waiver of Fall-Below Bank Account Service Fees

The application window to waive the fall-below service fees for individuals who are not able to meet the relevant minimum average daily or monthly balances for their retail bank accounts has closed on 31 December 2020. Individuals who continue facing financial difficulties are encouraged to approach their lenders early for assistance.

Waiver of Failed GIRO Charges

The application window to waive the bank fees for any failed deductions for individuals who have set up GIRO arrangements for automated deductions of payments from their retail bank accounts has closed on 31 December 2020. Individuals who continue facing financial difficulties are encouraged to approach their lenders early for assistance.