This circular sets out MAS’ supervisory expectations of Major Payment Institutions that provide personal payment accounts containing e-money (MPI e-wallet providers), in relation to anti-scam measures. MPI e-wallet providers should read this circular in conjunction with the E-Payments User Protection Guidelines, as well...

Guidelines on responsible financial institution that issues or operates a protected account, as well as duties of account holders and account users of protected accounts.

These Guidelines set out the roles and accountabilities of consumers, responsible financial institutions and responsible telecommunications companies under the Shared Responsibility Framework (SRF). The Guidelines clarify the allocation of responsibility for losses arising from a defined scope of phishing scams under...

The Shared Responsibility Framework assigns financial institutions and telecommunication companies relevant duties to mitigate phishing scams, and requires payouts to affected scam victims where these duties are breached.

This consultation sets out a proposed Shared Responsibility Framework (SRF) for sharing responsibility for scam losses amongst financial institutions (FIs), telecommunication operators (Telcos) and consumers. The Monetary Authority of Singapore and Infocomm Media Development Authority invite comments from industry...

Consultation number:

P016 - 2023

Start date:

25 October 2023

Closing date:

20 December 2023