Thematic review of Financial Institutions’ recruitment and onboarding training of representatives
The information paper sets out MAS’ supervisory expectations, good practices observed and areas for enhancement in the following areas:
- Onboarding of representatives;
- Monitoring of representatives with adverse information;
- Onboarding training; and
- Other areas - Hiring of assistants by representatives and outsourced activities.
Related Links
- Guidelines on Fit and Proper Criteria [FSG-G01]
- Notice FAA-N26 Competency Requirements for Representatives of Financial Advisers
- Due Diligence Checks and Documentation in Respect of the Appointment of Appointed, Provisional, and Temporary Representatives
- Guidelines on Fair Dealing - Board and Senior Management Responsibilities for Delivering Fair Dealing Outcomes to Customers [FSG-G04]
Related Publications
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Monographs/Information PapersPublished Date: 11 September 2026
MAS' Approach to Resolution of Financial Institutions in Singapore
This Monograph explains MAS’ role as resolution authority and approach towards resolving financial institutions under MAS’ purview.
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Monographs/Information PapersPublished Date: 12 August 2026
Information Paper on Culture Capabilities for Effective Remediation and Sustainable Change
The information paper sets out supervisory observations on four culture capabilities that have been associated with more effective remediation of serious risk events and lower likelihood of recurrence. The capabilities can also be applied pre-emptively before risk events occur.
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Monographs/Information PapersPublished Date: 03 July 2026
Safeguards for Agentic Finance at Runtime (SAFR)
Safeguards for Agentic Finance at Runtime (SAFR) proposes a framework for the governance of AI agents in financial services, defining how agent actions are authorised, how human oversight is activated, and what is recorded at the point of every decision. The paper also discusses implementation considerations for...