Guidelines
Last Revised Date: 29 June 2018

Guidelines on the Online Distribution of Life Policies With No Advice [FAA-G15]

Guidelines for financial advisers to safeguard the interest of clients when distributing life policies online without the provision of advice.

These guidelines apply to all licensed financial advisers and exempt financial advisers.

They set out the safeguards that financial advisers should put in place when distributing life policies online without advice which include:

  • Offer of equivalent Direct Purchase Insurance products (DPI).
  • Provision of key information.
  • Provision of tools and calculators.
  • Handling of queries, complaints and claims.

Amendment Notes

29 Jun 2018
FAA-G15 (Amendment) 2018 takes effect.